Tell us how you want to feel in Japan — we’ll design the journey from there.
Every Shiki Japan itinerary begins as a single, unhurried exchange with a specialist based in our Shibuya office. Share what is calling you, and we will reply, by name, with the shape of a trip that makes that feeling real.
Send My BriefFour details, one conversation.
The more honestly you can answer, the more considered the first reply. A specialist reads every brief personally — never a triage bot, never a call center — and writes back within hours, not days.
-
01
Who is travelling
Names, ages if relevant, and the occasion — anniversary, sabbatical, a once-in-a-lifetime family trip. Two guests or ten.
-
02
When and for how long
A window of travel dates, even a loose one. Most journeys span 8 to 21 nights across multiple regions.
-
03
Where the curiosity points
Kyoto, the mountains, the islands, contemporary Tokyo — or leave it open and let us surprise you.
-
04
How you want to feel
Slow mornings and long baths. Crowded temples at dawn. A private tea house at twilight. A sentence is enough.
A named specialist reads every brief — and the office stands behind them.
Average reply time from a named specialist — never a call center.
Across 1,840+ verified Trustpilot reviews since 2014.
Ryokan and dining reservations confirmed on the first request (2023 audit).
In–country concierge line answered by Shiki staff in Tokyo — never outsourced.
JATA certified · IATA accredited · Condé Nast Traveler Best Japan Specialist 2022–2024 · Travel + Leisure A–List 2019–2024 · Carbon–balanced itineraries through More Trees, est. 2017
Whichever specialist replies, you will know their name.
When your brief lands in our inbox it is read by a person — usually within a few hours of Tokyo time — and answered with a first sketch of the journey, not a templated quote. From that first note through to the morning you fly home, you will have one name, one direct line, and the quiet confidence that a team in Shibuya is on the other end of it.
— Aiko Tanaka & Kenji Mori
Co–founders, Shiki Japan K.K., Shibuya, Tokyo
Or call the Tokyo desk directly on +81 3–6452–8820 · write to concierge@shiki–jp.com